Terms & Conditions

1. About us

This website is operated by Oracle Securities Limited, Fair Acres Road, Karen, off Langata Road, Nairobi, Kenya. It presents our divisions: Oracle Farms, Oracle Realty, Oracle Language Centre and The Kitchen Academy.

2. Using the website

You agree to use the site lawfully and to give accurate, complete information in our forms. You must not misuse the site, attempt to interfere with its security, or use it to send unlawful, misleading or harmful content.

3. Requests, bookings, orders and enrolments

Submitting a form, a booking, an order, an application or an enrolment is a request, not a guaranteed purchase or place. A request is confirmed only when the relevant division confirms it to you in writing, by phone, WhatsApp or email.

Availability, dates, start dates, class sizes and schedules are subject to change. We may decline or cancel a request, for example where an item is unavailable or a class is full, and will tell you if we do.

Prices shown on the website are indicative, are in Kenya shillings, and may change. The price confirmed to you by the division applies to your request. The website does not take online payments.

4. Property listings

Oracle Realty descriptions, images and renders are illustrative and may differ from the finished property. Short-stay rates are per night unless stated, and rental rates are per month. Completion dates and project status are estimates. Nothing on the website is an offer capable of acceptance until confirmed in writing by Oracle Realty.

5. Agricultural products

Oracle Farms products are subject to season, weather and harvest. Photographs and renders are for illustration and actual produce may vary in appearance. Prices per kilogram or unit are indicative.

6. Courses and programmes

Oracle Language Centre and The Kitchen Academy programmes are delivered as described when you enrol. Learners should follow instructor and venue rules, and parents or guardians are responsible for children attending. Certificates are awarded only where the programme provides them and the learner meets its attendance and assessment requirements.

7. Intellectual property

The website’s text, logos, images, videos, design and software belong to Oracle Securities Limited or its licensors and are protected by law. You may view and print pages for personal, non-commercial use. You must not copy, republish or sell any part of the website without our written permission.

8. Third-party links and content

The site links to or embeds services run by others, such as Google Maps, YouTube, Airbnb, Booking.com and VRBO. We do not control them and are not responsible for their content or their terms.

9. Disclaimer and limits of liability

We work to keep the information on this website accurate and the site available, but we provide it “as is” without any promise that it is complete, current or uninterrupted. To the fullest extent the law allows, Oracle Securities Limited is not liable for indirect or consequential loss arising from your use of the website. Nothing in these terms limits liability that cannot be limited by law.

10. Privacy and refunds

Our Privacy Policy explains how we use your personal data, and our Refund & Rescheduling Policy explains cancellations, refunds and changes. Both form part of these terms.

11. Governing law

These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute.

12. Changes and contact

We may update these terms from time to time; the date at the top shows the latest version. Questions can be sent to oracles@oracles.co.ke or +254 701 707 001.